The Business Systems Analyst is responsible for supporting the design, implementation, and ongoing management of our Supply Chain Systems, including Warehouse Management Systems (WMS – Manhattan SCALE), Enterprise Resource Planning (ERP), Transportation Management Systems (TMS), and other Distribution/Logistics applications. This role works within the Company’s Software Systems Development Life Cycle (SDLC) to ensure quality, auditability, and successful system implementations and modifications.

• Lead and prioritize the work of Business Systems Analysts to align with business needs
• Gather and document business requirements; create detailed functional specifications
• Promote process standardization and recommend cost-effective solutions across Supply Chain, Distribution, and Logistics
• Coordinate with IS and developers to design, test, and implement system solutions
• Develop and execute test plans, train users on new functionality
• Define and report key metrics and KPIs using Power BI, SQL, and other tools
• Provide subject matter expertise and operational support for ERP, WMS, and TMS systems
• Deliver training and documentation to enable effective system to use across the organization

• Bachelor’s degree in business, Information Systems, Manufacturing, Logistics, or related field; or equivalent work experience
• 3+ years of business experience with proven results in process improvement
• Experience with ERP Supply Chain modules (Oracle preferred: Order Management, Inventory, WMS)
• Hands-on experience with Warehouse Management Systems (WMS), including configuration, implementation, and testing; Manhattan SCALE experience preferred
• Strong skills in requirements gathering, documentation, and business analysis
• Proficiency in reporting and data tools (Power BI, SQL, MS Excel)
• Excellent problem-solving, troubleshooting, and communication (written and verbal)
• Ability to lead and manage a small team, prioritize tasks, and drive projects
• Strong collaboration and interpersonal skills with a desire to continuously learn

DESIRED QUALIFICATIONS:

• Advanced knowledge of WMS solutions with deep experience in Manhattan SCALE
• 3+ years of ERP Supply Chain module experience beyond core functions
• 5 + years of business experience with proven results in process improvement
• Strong expertise with SQL queries, report writing, Power BI, and data analysis
• Hands-on experience implementing WMS in automated distribution environments
• Proven track record as a change agent transforming manual processes into automated solutions
• Ability to analyze operational data to identify cost reduction and efficiency opportunities
• Strong conceptual thinking, systems/process orientation, and leadership in technology-driven supply chain import

Rain Bird is an equal opportunity employer